Frequently Asked Questions
Everything you need to know about shopping with MPM Medical Supply.
What is your return policy for apparel and medical wear?
We offer a 30-day return policy on all unworn, unwashed items with original tags attached. Please note that for hygiene reasons, certain compression garments and personal protective equipment are final sale.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your medical apparel sooner.
How do I ensure I am ordering the correct size?
Each product page includes a detailed size chart. We recommend measuring yourself over light clothing and comparing your dimensions to our guide to ensure the best fit for your professional wardrobe.
Do you offer bulk discounts for medical clinics or offices?
Yes, we provide tiered pricing for bulk orders of scrubs, lab coats, and uniforms. Please contact our corporate sales team through the 'Bulk Orders' page for a custom quote.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my shipment once it has been sent?
Absolutely. Once your order is processed, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.